Customer services

If you would like to ask a question or make a comment on your experience of using this website, please contact Customer Services by emailing [email protected] or by calling 01344 578 800 between 9am and 5pm Monday to Friday.

You can also contact us by post:

Customer Services, Garden by Waitrose & Partners, Nursery Court, London Road, Windlesham, Surrey, GU20 6LQ

If you’re contacting us about an existing order, please quote your order confirmation number within any communication.

If you’d like to place an order over the phone, you can contact us on 01344 578 811 between:

  • 8am and 10pm Monday to Saturday
  • 9am and 7pm Sunday