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To check the progress of your order, or to make changes to your account, please sign into My Account.

If you haven’t found what you need on our FAQ, please click below, and we’ll get back to you within 2 days.

If you have an issue with an order you’ve already received, please attach clear photos so we can assess the problem more quickly.

For urgent issues, or if you’re hoping to change your order, please call us on 01344 578 800. Lines are open 9am – 5pm Monday to Friday