WWaitrosegarden.com and Cookies

So that you can make full use of the personalised features on our website, your computer, mobile phone or other device (all referred to here as device) will need to accept cookies.

Here you can see what cookies may be sent to your device by waitrosegarden.com and what we use each cookie for. You can set your browser to reject cookies (see the ‘Help’ menu of your browser to find out how to do this), but please bear in mind that if you do this, certain personalised features of this website cannot be provided to you.

Essential
Technical
These are essential cookies that support the technical functionality of our website.
DomainCookie NameDescriptionScope and Expiry
www.waitrosegarden.comASP.NET_SessionIdThat is a cookie that ASP.NET uses to store a unique identifier for a site visit. ASP.NET is a Microsoft framework for building websites. Example content: "hbu0fu4t20jg3e0wmvoin5fr"Session
www.waitrosegarden.comsourceContains the name of a partner website where the visitor has been directed from, if applicable. Example content: "waitrose.com"Persistent, 1 month
Analytics/Performance
Google Analytics
We use Google Analytics for tracking and reporting of website traffic. This information can be used to gain customer insight and improve the way our site works. Google Analytics does not collect any personal information.

For Privacy Policy click here.

To opt out of the cookies click here.

DomainCookie NameDescriptionScope and Expiry
.google.comSIDCCSecurity cookie to protect users data from unauthorised accessPersistent, 66 days
.waitrosegarden.com__utmaCollects data such as number of times a visitor has visited the site, and when their first and last visits occurred. Example content: "1.2045696207.1522825080.1522825080.1522825080.1"Persistent, 2 years
.waitrosegarden.com__utmbStores a timestamp of the exact moment a visitor enters the site. Used to calculate how long a website visit takes. Example content: "1.1.10.1522825080"Persistent, 30 minutes
.waitrosegarden.com__utmcStores a timestamp of the exact moment a visitor leaves the site. Used to calculate how long a website visit takes. Example content: "208198921"Session
.waitrosegarden.com__utmtIndicates the type of request, such as event, transaction, item, or custom variable. Example content: "1"Persistent, 10 minutes
.waitrosegarden.com__utmzThis cookie keeps track of where the visitor came from, what search engine you used, links clicked and keywords used, and also the visitor's geographic location. Example content: "1.1522825080.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)"Persistent, 6 months
.waitrosegarden.com_gaThis cookie allows to uniquely identify website users. It contains a randomly generated number associated with the visitor and is used to calculate visitor, session and campaign data for site analytics. Example content: "GA1.2.1620520034.1522825006"Persistent, 2 years
.waitrosegarden.com_gatThis cookie is used to throttle the request rate - limiting the collection of data on high traffic sites. Example content: "1"Persistent, 10 minutes
.waitrosegarden.com_gat_UA-{########-#}This cookie is used to throttle the request rate - limiting the collection of data on high traffic sites. Example content: "1"Persistent, 10 minutes
.waitrosegarden.com_gidUsed to distinguish users and pages visited, with a timestamp. Example content: "GA1.2.903486210.1522793519"Persistent, 24 hours
MARU Group / eDigitalResearch
Our business partner MARU (previously known as eDigitalResearch) invites our visitors to take part in a survey of their experience when using the waitrosegarden.com website. We use this survey to prioritise our ongoing web improvements. Cookies are used in this process to ensure we get a representative sample of visitors for our research and that no individual visitor is unfairly asked to participate in the survey.

For Privacy Policy click here.

DomainCookie NameDescriptionScope and Expiry
.crocus.co.uk__cfduidThe "__cfduid" cookie is set by the CloudFlare service to identify trusted web traffic. It does not correspond to any particular user id in and does not store any personally identifiable information. More info on CloudFlare can be found on their site.Persistent, 1 day
.edigitalsurvey.com__cfduidThe "__cfduid" cookie is set by the CloudFlare service to identify trusted web traffic. It does not correspond to any particular user id in and does not store any personally identifiable information. More info on CloudFlare can be found on their site.Persistent, 1 day
.edrcdn.com__cfduidThe "__cfduid" cookie is set by the CloudFlare service to identify trusted web traffic. It does not correspond to any particular user id in and does not store any personally identifiable information. More info on CloudFlare can be found on their site.Persistent, 1 day
.www.waitrose.comecos.dtThis cookie is updated every half a second with the current date and time. It tracks the latest point in time a customer is present on our website, and is used to accurately trigger exit surveys. Example content: "1522793527673" (a timestamp)Session
.www.waitrosegarden.comecos.dtThis cookie is updated every half a second with the current date and time. It tracks the latest point in time a customer is present on our website, and is used to accurately trigger exit surveys. Example content: "1522793527673" (a timestamp)Session
.www.waitrosegarden.comedsThis cookie is only set if a visitor is invited to participate in a survey. It stores no identifiable information. It contains pairs of survey IDs and date+time when the visitor was last invited to participate in each survey. Example content: "INS-vi42-303388996:265076283-1522793684^709016667-1522793684"Persistent, 3 months
edigitalsurvey.comeDR_eGP_PanelSiteThis cookie is used to maintain customer information throughout the visit.Session
edigitalsurvey.comserverMARU use a cluster of servers as a platform for their surveys, thus increasing the availability of their service. This cookie is used to ensure that the visitor is staying on the same server during their visit. It does not contain any tracking information.Session
www.waitrosegarden.comedr_sc_tstPersistent, 1 day
Monetate
We're constantly working to optimise our website for customers, so that you view what's most relevant to you. These cookies are used to power our testing tool that allows us to show different versions of the same page to different visitors, so we can assess which page layout is best.

For Privacy Policy click here.

DomainCookie NameDescriptionScope and Expiry
.waitrosegarden.commt.vAllows us to test various improvements and measure their effectiveness Example content: "2.725000097.1523782208144"Persistent, 2 years
Targeting/Advertising
DoubleClick by Google
We use DoubleClick Digital Marketing platform in order to provide our customers with the most relevant advertising across screens and channels, including search ads in Google, Yahoo and Bing. Cookies set up by DoubleClick track browsing habits and activity, and allow us to measure ad performance. Please refer to this link to find out how to opt out of personalised ads.

For Privacy Policy click here.

To opt out of the cookies click here.

If you are in the UK, you can opt out of seeing online interest-based ads from participating companies through the European Interactive Digital Advertising Alliance.

DomainCookie NameDescriptionScope and Expiry
.doubleclick.netIDEThis cookie holds information that allows DoubleClick to determine which advertisements have been shown on a device. Example content: "AHWqTUkWuve80YgUoEqXZVY8ScyXyoR1SrUbBwq3iiGkKJyUSiEmeZg0-nKKRyQr"Persistent, 2 years
.doubleclick.nettest_cookieUsed to check if the user's browser supports cookies. Example content: "CheckForPermission"Session
TagMan (part of Ensighten)

If you are in the UK, you can opt out of seeing online interest-based ads from participating companies through the European Interactive Digital Advertising Alliance.

DomainCookie NameDescriptionScope and Expiry
www.waitrosegarden.comTAGMAN.BASKET_STATUSThis cookie indicates the current status of the customer's shopping basket, such as "Active" for a basket with products added to it. Example content: "Active"Session
www.waitrosegarden.comTAGMAN.BASKET_VALUEThis cookie contains the total value of products added to the shopping basket. Example content: "44.99"Session
www.waitrosegarden.comTAGMAN.CUSTOMER_IDThis cookie stores the current customer's numeric ID. Example content: "12345"Session
www.waitrosegarden.comTAGMAN.CUSTOMER_SHOP_NUMBERThis cookie indicates how many orders the current customer has placed on the site. Example content: "2"Session
www.waitrosegarden.comTAGMAN.CUSTOMER_TYPEThis cookie indicates whether the customer has placed any orders on the site. Example content: "New"Session
www.waitrosegarden.comTAGMAN.LOGGED_INThis cookie indicates whether the current customer has logged in to the website. Example content: "Logged iIn"Session
www.waitrosegarden.comTAGMAN.SHOPS_SINCE_90_DAYSThis cookie indicates how many shops the customer placed on the website in the last 90 days. Example content: "1"Session
www.waitrosegarden.comTAGMAN.TIME_SINCE_LAST_SHOPThis cookie indicates the time elapsed since the last order placed by the customer on the website.Session

How to manage cookies in your browser

Our cookies do not store financial information, or information which is capable of directly identifying you (such as your name or address). Cookies simply allow our website to retrieve this information in order to personalise and improve your experience of our website.

However, if you wish to restrict, block or delete cookies from waitrosegarden.com – or any other website - you can use your browser to do this. Each browser is different so check the ‘Help’ menu of your particular browser to learn how to change your cookie preferences.

Please bear in mind that if you do this, certain personalised features of this website cannot be provided to you.

Most modern browsers will allow you to:

·         See what cookies you've got and delete them on an individual basis.

·         Block third party cookies.

·         Block cookies from particular sites.

·         Block all cookies from being set.

·         Delete all cookies when you close your browser.

 You should be aware that any preferences will be lost if you delete cookies. Ironically, this includes where you have opted out from cookies, as this requires an opt-out cookie to be set. Also, if you block cookies completely many websites will not work properly and some functionality on these websites will not work at all. We do not recommend turning cookies off when using our Digital Products and Services for these reasons.

If you are primarily concerned about third party cookies generated by advertisers, you can turn these off separately. This is discussed in more detail below.

The links below take you to the ‘Help' sections for each of the major browsers so that you can find out more about how to manage your cookies.

Internet Explorer

http://support.microsoft.com/kb/196955

Firefox

http://support.mozilla.org/en-US/kb/Cookies

Google Chrome

http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Opera

http://www.opera.com/browser/tutorials/security/privacy/

Safari

http://docs.info.apple.com/article.html?path=Safari/5.0/en/9277.html

Safari iOS

http://support.apple.com/kb/HT1677

Android

https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DAndroid&hl=en

Blackberry

https://uk.blackberry.com/legal/cookies

Windows Phone

http://www.microsoft.com/windowsphone/en-us/howto/wp7/web/changing-privacy-and-other-browser-settings.aspx

Third-party cookies

When you are on waitrosegarden.com you may notice that there is content from other websites - for example a video from YouTube or a store locator map from Google. We may also provide you with the opportunity to share information with others using social networks such as Facebook. We add this content from time to time to improve the user experience. As a result, you may be sent cookies from these other websites. Waitrose & Partners does not control these cookies and we suggest you check these third-party websites for more information about the cookies they use and how you can manage them.

Managing advertising cookies

Please note that if you want to opt out from receiving targeted advertising, this does not mean that you will receive less advertising when you use our services. This just means that the advertising you see will not be as relevant or customised to you.

However, if you still want to opt out of these third party advertising cookies, you can do this by visiting the Interactive Advertising Bureau's website www.youronlinechoices.com/uk which lists all ad serving cookies that are currently set on your device and tells you how to opt-out from each of them. Please note that this website lists many more networks than those used at Waitrose.com.

We have also set out links to some of the specific partners we work with who set cookies on our websites, and therefore on your computer, each of which have instructions on how to opt out of their cookies.

Please remember that if you choose to opt out of targeted advertising from a specific company or via www.youronlinechoices.com, it only applies to the web browser on the device you are using. You will therefore need to follow the same process on every device you use or different web browser that you use to exercise the same choice.

Further information about cookies

If you wish to learn more about cookies in general and how to manage them, visit www.aboutcookies.org.